Course specifically designed for people who want to adapt their English knowledge acquired at school to the requirements of nowadays business world. Benefit from highly qualified teachers with
long-lasting business and teaching experience as well as from an intensive learning atmosphere with a maximum of 3 participants.
Socializing: Making contact, introducing oneself, establishing relationships, creating a good work climate, the art of small talk
Question Techniques: Asking politely, evoking interest, finding common topics, idioms and phrases, using "question tags".
Telephoning in English: Taking and forwarding phone calls, inquiring, clarifying and avoiding misunderstanding, making appointments, dealing
with dissatisfied customers, etc.
Meetings: Making valuable contributions, reading between the lines, agreeing and disagreeing.
Writing E-mails: Answering inquiries appropriately, writing offers and quotations, confirming negotiated results, communicating bad news,
apologizing, designing individual automatic replies, etc.
Additional Topics according to customers' demands
Duration and Format: 12 weeks of 3 teaching hours (3 x 45 minutes).
Number of Participants: 1 - 3 students
Time: Mondays or Thursdays from 17.30 to 19.45
Teacher: Steven Vitolianos (US Coach)
Fee: 880.-€ (+ 19% VAT) - Qualified for "Bildungsscheck NRW".
Registration can be done via e-mail stating:
- Name of participant
- Seminarname and -date
- Invoice address.
You will receive the confirmation of your registration within 24 hours.