Course specifically designed for people who want to adapt their English knowledge acquired at school to the requirements of nowadays business world. Benefit from highly qualified teachers with
longlasting business and teaching experience as well as from an intensive learning atmosphere with a maximum of 3 participants.
Programme:
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Socializing: Making contact, introducing oneself, establishing relationships, creating a good work climate, the art of smalltalk
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Question Techniques: Asking politely, evoking interest, finding common topics, idioms and phrases, using "question tags".
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Telephoning in English: Taking and forwarding phone calls, inquiring, clarifying and avoiding misunderstanding, making appointments, dealing
with dissatisfied customers, etc.
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Meetings: Making valuable contributions, reading between the lines, agreeing and disagreeing.
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Writing E-mails: Answering enquiries appropriately, writing offers and quotations, confirming negotiated results, communicating bad news,
apologizing, designing individual automatic replies, etc.
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Grammar Review
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Additional Topics according to customers' demands
Duration and Format: 12 weeks of 3 teaching hours (3 x 45 minutes).
Number of Participants: 1 - 3 students
Time: * Mondays from 18:00 to 20:15 | Thursdays from 17:45 to 20:00
Teacher: Steven Vitolianos (US Coach)
Fee: 880,-€ (+ VAT) - Qualified for "Bildungsscheck NRW".
Registration can be done via e-mail stating:
- Name of participant
- Seminarname and -date
- Invoice address.
You will receive the confirmation of your registration within 24 hours.