Key Factor Emotional Intelligence
Most people who chose to work in sales or customer care do this because of one particular reason: They really like dealing with other people. This willingness is a great pre-requisite for being successful, but at least equally important is the ability to deal with other people. The salesperson-customer relationship is for several reasons a delicate one and requires awareness, adaptation and authenticity on the part of the salesperson (AAA). These are core skills of emotionally intelligent people and can be trained and further developed in this workshop.
Seminar Contents (2 days):
Trainer: Beatrix Stahlberger (Psychologist / Coach)
Number of participants: 1-6
Fee per Person: 890.- € (+ VAT)
In-Company Training (also online):
Up to 12 participants 1,550.-€ (+ VAT) per day (German or English)
Registration can be done via e-mail stating:
You will receive the confirmation of your registration within 24 hours.