Intercultural Communication
Understanding Japanese Behaviour
When people of different cultures work together unexpected difficulties can and usually do arise. Standards, norms and values that have always been taken for granted suddenly do not apply anymore.
This is particularly true for doing business with Japanese people as there is no feedback and one falsely assumes that everything is working perfectly. In order to manage this challenge, it is necessary to understand the values and practices of Japanese culture in comparison to your own.
The seminar is not limited to merely informing about typical intercultural “dos and don’ts”. After raising cultural awareness major differences in the way people from different cultures think, feel, listen, clarify, agree, disagree, come to decisions and transact business are pointed out. The training provides participants with structures that help understand Japanese behaviour and creative ways to overcome problematic situations.
Seminar Contents (2 days):
- Cultural Awareness - Definition of Culture, Personal and Social Identity, Self Image, Prejudice and Stereotypes
- Intercultural Differences - Cultural Dimensions, Comparisons between Cultures, Sources of Conflicts and Misunderstandings (Hierarchies, Making Decisions, Flow of Information, Negotiations and Meetings – Formal and Informal Settings, Presentations, Customer Service), Establishing Relationships
- Specific Information on Japan – History, Geography, Religion, Nihonjinron, Effects of Language, Nonverbal Signs, Taboos etc.
Team of two trainers: Thomas Gramlich (Japanologist, M.A.) and Beatrix Stahlberger (Psychologist / Coach). Both trainers are present throughout the seminar.
Number of participants: 1-6
Fee per Person: 980.-€ (+ VAT)
In-Company Training (also online):
Up to 12 participants 1,550.-€ (+ VAT) per day (German or English)
Registration can be done via e-mail stating:
- Name of participant
- Seminarname and -date
- Invoice address.
You will receive the confirmation of your registration within 24 hours.
Evaluations of Participants
E-Mail Feedback:
"It has been a fun and useful 2 days for all of us. It was really nice to see how my colleagues engaged on the topic, curious to learn and reflect. In the end, this ‘eagerness to learn’ is
what counts most. You both managed to bring across the topic in an inspiring way, giving us ample opportunity to reflect, ask questions, play with the information received. We have already
consulted each other on a number of topics after the training, which is a good sign. I’m sure we will be in touch, as I am eager to offer another group of colleagues this opportunity."
(Bayer Crop Science - Inhouse Training)