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Business English for Assistants

Seminars: 23/24 Nov 2023 | 25/26 Jan 2024 | 18/19 March


Secretaries and assistants are the first contact new business partners encounter and thus are an important factor in developing good business relations. This English seminar focuses on the core job areas of assistants and secretaries: Receiving visitors, socialising, telephoning and e-mail correspondence. As well as important vocabulary, specific phrases and the correct use of grammar, the improvement of socialising skills is emphasised. In English speaking countries small talk plays a vital role in creating and maintaining strong relationships – and so is a major step on the road to success.

Seminar Contents (2 days):

  • Reception: Welcoming visitors, introducing them to the company, small talk, offering help, hosting, asking questions, bridging awkward pauses, instructing and accompanying visitors, etc.
  • Telephoning: Receiving and initiating phone calls, connecting callers, making and cancelling arrangements, giving directions, apologizing, dealing with complaints, making reservations, spelling names, clarifying misunderstanding
  • Correspondence: Writing emails and letters, e-mail etiquette, creating individual templates, abbreviations, taking minutes, 
  • Typical mistakes: Vocabulary, grammar, tenses, spelling, word order etc.

Trainer: Steven Vitolianos (US Coach)

The seminar is held in English.

Number of participants: 1-6
Fee per Person:  790.- € (+ 19% VAT)


Registration can be done via e-mail stating:

  • Name of participant
  • Seminarname and -date
  • Invoice address.

You will receive the confirmation of your registration within 24 hours.

Register

  • Levels
  • Company Lessons
  • Private Lessons / One-on-One
  • Intensive Week
  • Job Interview Training
  • Compact Course B1+
  • Presentation Training
  • Negotiation Training
  • Seminar for Assistants

German Version


Erfahrungen & Bewertungen zu English & Intercultural Communication

English Seminars

05 + 06 October 2023

Emotional Intelligence: Key Factor for Success and Happiness

09 + 10 October 2023

Time / Self Management: Efficiency and Work-Life-Balance

12 + 13 October 2023

Presenting in English

12 + 13 October 2023

Advanced Leadership Training

30 + 31 October 2023

Sales and Customer Service: Key Factor Emotional Intelligence

06 + 07 November 2023

Negotiations in English


Start: 28 September 2023

Business English:
Compact Course B1+


Anytime on demand:

  • Job Interview Coaching in English
  • English Intensive Week

ENGLISH & INTERCULTURAL

COMMUNICATION

Lütticher Str. 132

( = Emanuel-Leutze-Str. 21)
40547 Düsseldorf - Germany

Tel:  +49-(0)211-53794-05

E-mail: eic@entercult.de


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  • Home
  • Business English
    • Levels
    • Company Lessons
    • Private Lessons / One-on-One
    • Intensive Week
    • Job Interview Training
    • Compact Course B1+
    • Presentation Training
    • Negotiation Training
    • Seminar for Assistants
  • Management Seminars
    • Emotional Intelligence
    • Leadership Training
    • Advanced Leadership
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    • Time Management
    • Sales and Customer Care
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